Financial trends

How credit unions can develop a strategic plan to reach the Hispanic community, the fastest-growing homebuying demographic in America.

These monthly reports provide a review and analysis of recent credit union financial performance and more. Read more now.

Cyber insurance is growing among all sizes of credit unions that see the need for the additional coverage to be fully protected against data breach expenses.

Six emerging technology trends and challenges that credit unions must address and three key things to keep in mind as you optimize a digital-first approach.

Your credit union's current inflation protection could make Accidental Death & Dismemberment protection even more attractive — and beneficial — to your members.

The CDFI Fund is the single largest source of grant funding available to credit unions serving low income and financially underserved communities.

To strengthen your member's relationship and your competitive position help them understand the benefits of AD&D coverage and make a strong AD&D product available to them.

The beauty of nearly all SaaS solutions is agility and the ability to scale (both up and down as business and market realities dictate). SaaS models can adapt much more quickly than their on-premise counterparts — an essential capability today as rapidly changing market dynamics force faster evolution.

The financial sector has been on a mission to redefine the experience they provide, chasing less friction in the customer journey.

Insights for understanding how member expectations, market trends and technology evolution can help you grow, protect and manage your lending business.

2021 research report

Emotional engagement: Differentiate your members' experience with Becki Hagerman, Vice President, Sales

Your credit union plays a vital role in your members’ financial well-being. Learn more about helping your members plan for a brighter financial future.

The NCUA published a final rule to amend its regulations regarding fidelity bonds. Here's a checklist for staying compliant with these amendments.

Having a disciplined plan in place and planning for success, while being able to adapt to the changing world we live in and adjust as needed, works. It starts by treating the program as core. When you adopt a thoughtful, disciplined approach to growth, it pays dividends in terms of helping members achieve their goals while helping you deliver on your mission.

As ransomware tools and deployment methods advance, criminal groups will continue to launch more targeted attack campaigns resulting in increased paid ransom demands and more negative impact to credit unions’ reputation and bottom-line

Even when your member data is in the hands of a vendor, its protection remains your credit union’s responsibility. Learn how to protect your data.

Credit union member satisfaction has been declining. Here's evidence that the credit union value proposition may be eroding, and potential drivers of the erosion.

What is our winning aspiration? Where will we play? How will we win? What capabilities must be in place? What management systems are required?

Despite the short-term disruption of COVID-19, we expect auto loans to remain a significant component of credit union loan portfolios over the medium term and for the foreseeable future. Credit unions should use these implications and trends to prepare for a future where auto loans and related services truly advance member well-being, improve members’ transportation options, attract new members, and form lasting, meaningful member relationships — all while diversifying loan portfolios.