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06/09/2023
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TruStage business resources
Insights & trends
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Discover the latest in marketplace trends, challenges and opportunities impacting the financial service industry and how they can influence your business and strategy.
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Financial trends
Managing operations
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America's fastest growing homebuying demographic
How credit unions can develop a strategic plan to reach the Hispanic community, the fastest-growing homebuying demographic in America.
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Credit Union and Economic Reports
These monthly reports provide a review and analysis of recent credit union financial performance and more. Read more now.
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Cyber security: millions of dollars on the line
Cyber insurance is growing among all sizes of credit unions that see the need for the additional coverage to be fully protected against data breach expenses.
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Digital first doesn’t mean digital only
Six emerging technology trends and challenges that credit unions must address and three key things to keep in mind as you optimize a digital-first approach.
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Be there when your members need you most
Your credit union's current inflation protection could make Accidental Death & Dismemberment protection even more attractive — and beneficial — to your members.
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Financial inclusion in action
The CDFI Fund is the single largest source of grant funding available to credit unions serving low income and financially underserved communities.
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Help your credit union stand out from the competition
To strengthen your member's relationship and your competitive position help them understand the benefits of AD&D coverage and make a strong AD&D product available to them.
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The back-end benefit of cloud based solutions for credit unions
The beauty of nearly all SaaS solutions is agility and the ability to scale (both up and down as business and market realities dictate). SaaS models can adapt much more quickly than their on-premise counterparts — an essential capability today as rapidly changing market dynamics force faster evolution.
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Is there a cost to convenience?
The financial sector has been on a mission to redefine the experience they provide, chasing less friction in the customer journey.
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Lending empowered
Insights for understanding how member expectations, market trends and technology evolution can help you grow, protect and manage your lending business.
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Making strategic choices for growth
2021 research report
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Member perceptions are reality
Emotional engagement: Differentiate your members' experience with Becki Hagerman, Vice President, Sales
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Members at the center
Your credit union plays a vital role in your members’ financial well-being. Learn more about helping your members plan for a brighter financial future.
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NCUA amends regulations on fidelity bonds
The NCUA published a final rule to amend its regulations regarding fidelity bonds. Here's a checklist for staying compliant with these amendments.
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Shining a light on members' investment needs
Having a disciplined plan in place and planning for success, while being able to adapt to the changing world we live in and adjust as needed, works. It starts by treating the program as core. When you adopt a thoughtful, disciplined approach to growth, it pays dividends in terms of helping members achieve their goals while helping you deliver on your mission.
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Ransomware attacks continue as predominant cyber issue
As ransomware tools and deployment methods advance, criminal groups will continue to launch more targeted attack campaigns resulting in increased paid ransom demands and more negative impact to credit unions’ reputation and bottom-line
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Reducing third-party cybersecurity risk: it’s all about vigilance
Even when your member data is in the hands of a vendor, its protection remains your credit union’s responsibility. Learn how to protect your data.
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The credit union value proposition is under fire
Credit union member satisfaction has been declining. Here's evidence that the credit union value proposition may be eroding, and potential drivers of the erosion.
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What strategic choices are credit unions making to drive growth?
What is our winning aspiration? Where will we play? How will we win? What capabilities must be in place? What management systems are required?
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What’s impacting your auto lending business?
Despite the short-term disruption of COVID-19, we expect auto loans to remain a significant component of credit union loan portfolios over the medium term and for the foreseeable future. Credit unions should use these implications and trends to prepare for a future where auto loans and related services truly advance member well-being, improve members’ transportation options, attract new members, and form lasting, meaningful member relationships — all while diversifying loan portfolios.
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