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Strengthen your lending strategy with built-in protection

Discover how leading lenders are using payment protection to support borrowers, enhance customer loyalty and build more resilient portfolios.

Female lending leader reviewing TruStage payment protection documentation.

When borrowers face the unexpected, is your portfolio protected?

More lenders are turning to payment protection as a proactive way to support borrowers and protect overall portfolio stability. Income disruptions can cause repayment behavior to change quickly, increasing delinquency risk. Payment protection helps mitigate losses by providing borrowers with a safety net during these moments.

Lending with protection


Revenue confidence

Consistent cash flow and reduced portfolio volatility, even during borrower hardship.


Customer loyalty

Providing confidence builds long-term trust. Flexible models let you provide protection through a seamless individual opt-in experience.


Operational ease

Fewer disputes and smoother processes allow teams to stay focused on strategic work.


Brand strength

Supporting borrowers in difficult moments helps position your brand as a trusted financial partner.

Lending without protection


Revenue pressure

Missed payments and charge-offs can disrupt cash flow and impact performance.


Retention challenges

Borrowers facing financial stress may disengage or default.


Resource strain

Teams spend more time managing collections and manual follow-ups.


Reputation risk

Negative borrower experiences can affect long-term brand perception.

 

70%

of consumers say they're more open to loan protection products today than in previous years — a clear sign that borrower mindsets are shifting toward financial preparedness.¹

A smarter path to stronger lending

From operations to relationships, payment protection is more than a preventive measure — it's a growth strategy. Here's how it contributes across your business.

Explore Payment Guard Advantage

Built for borrowers. Designed for growth.

TruStage® Payment Protection gives lenders flexible options to meet both business needs and borrower preferences. Whether you choose an individual opt-in or a group benefit approach, you stay in control of how you deliver support while giving your customers added peace of mind.

Across the industry, forward-thinking lenders are using payment protection to improve the borrower experience, reduce financial stress and add long-term value to their portfolios. It's a simple, meaningful way to differentiate your business, while strengthening every part of it.

Let's grow stronger, together

We'd love to connect and explore how payment protection can help you support your borrowers, reduce risk and build more resilient lending strategy.

Schedule a conversation