Easy Access for All
At TruStage®, we understand the important role accessibility plays in managing personal insurance. And we’re committed to providing all customers with easy access to our websites, online services, applications and products.
Our efforts meet Web Content Accessibility Guidelines (WCAG 2.1 levels A and AA), Accessible Rich Internet Applications (ARIA) specifications, and are supported by our commitment to the Americans with Disabilities Act (ADA).
The User Experience
Our commitment to providing all customers with the best user experience is strong and ongoing. With resources dedicated to the design, development and testing of all digital assets, we are working to bring compliance to the next level by meeting W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA.
Our efforts to provide the accessible web and mobile app experiences are supported by these key accessibility features:
- navigational aids for screen readers users
- text equivalents for images and non-visual elements
- heading structures for page elements
- easy navigation of keyboard-only users
- consistent navigation mechanism and design across all assets
We Welcome Your Feedback.
We strive to make this site—and everything we do—accessible to all of our customers. If you find it difficult to getting the information you need or have a comment or suggestion, please let us know.
- Phone: Call 1-877-801-1062
Monday – Friday, 7 a.m. – 9 p.m. and Saturday, 8 a.m. to 4 p.m. (CST)
- TYY: Call 711
You’ll be connected to Telecommunications Relay Services (TRS) that allow you to make calls of any kind via a text telephone. Calls are confidential and have no limits. Ask to be connected to one of the numbers below:
- For accessibility assistance: 1-888-674-0886
Monday - Friday, 7 a.m. – 5 p.m. CST
- For product sales or information:1-844-408-0719
Monday - Friday, 7a.m. - 7 p.m. and Saturday, 8 a.m. – 4 p.m. CST
Contact us at WebSite_Assistance_Mail@cunamutual.com
5910 Mineral Point Road
Madison, WI 53705
Operating Systems and Browsers
Virtually all current web browsers and operating systems, regardless of their devices, have user-friendly accessibility options. For information about your specific browser or operating system, please refer to the manufacturer's website for accessibility information and details.
Apple Products (Macintosh, iPad, iPod, iPhone)