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Stronger Together – Learn how we're continuing to help our customers move toward a brighter future.

Accessibility

Easy Access for All

At TruStage®, we understand the important role accessibility plays in managing personal insurance. And we’re committed to providing all customers with easy access to our websites, online services, applications and products.

Our efforts meet Web Content Accessibility Guidelines (WCAG 2.1 levels A and AA), Accessible Rich Internet Applications (ARIA) specifications, and are supported by our commitment to the Americans with Disabilities Act (ADA).

 

The User Experience

Our commitment to providing all customers with the best user experience is strong and ongoing. With resources dedicated to the design, development and testing of all digital assets, we are working to bring compliance to the next level by meeting W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA.

Our efforts to provide the accessible web and mobile app experiences are supported by these key accessibility features:

  • navigational aids for screen readers users
  • text equivalents for images and non-visual elements
  • heading structures for page elements
  • easy navigation of keyboard-only users
  • consistent navigation mechanism and design across all assets

 

We Welcome Your Feedback.  

We strive to make this site—and everything we do—accessible to all of our customers. If you find it difficult to getting the information you need or have a comment or suggestion, please let us know. 

Monday – Friday, 7 a.m. – 9  p.m. and Saturday, 8 a.m. to 4 p.m. (CST)  

  • TYY:  Call 711

You’ll be connected to Telecommunications Relay Services (TRS) that allow you to make calls of any kind via a text telephone. Calls are confidential and have no limits. Ask to be connected to one of the numbers below:  

Monday - Friday, 7 a.m. – 5 p.m. CST 

Monday - Friday, 7a.m. - 7 p.m. and Saturday, 8 a.m.  – 4 p.m. CST      

  • Email   

Contact us at WebSite_Assistance_Mail@cunamutual.com 

  • Mail

TruStage®
5910 Mineral Point Road 
Madison, WI 53705

 

Operating Systems and Browsers

 Virtually all current web browsers and operating systems, regardless of their devices, have user-friendly accessibility options. For information about your specific browser or operating system, please refer to the manufacturer's website for accessibility information and details.  

 

Operating Systems  

Windows 10

Windows 7

Apple Products (Macintosh, iPad, iPod, iPhone)

Android 

 

Browsers  

Internet Explorer 11

Mozilla Firefox

Safari

Chrome