Contacts
To contact an individual by phone, dial 800.356.2644 plus their extension.
General information, relationship management
Chuck Cashman Ext. 665.7161
Dan Fandrey Ext. 665.7237
Lance Hardyman Ext. 665.6830
Dustin Thoren Ext. 665.7783
Fraud prevention, risk management
Ken Otsuka Ext. 665.5168
Chris Gill Ext. 665.8859
Data management team — data file extracts (batch)
TruStage Ext. 684.1160
LDP tracking Ext. 665.1160
Collateral protection data files
Flood zone determination Ext. 665.6053
van Wagenen Real Estate tracked
Payment card claims automation
Christa Loger Ext. 665.8786
DP Solutions
Please use the below request form for issues such as:
- Credit Union Converting to Your System
- XML Rate File Request
- Payment Protection Calc Service Support (PPCS)
- XML Rate File/Parameter Notice Questions
- Lending and/or Calculation Questions
- Calc Engine Inquiry/Support
Lending Compliance documents
Julie Roper Ext. 665.4391
Loan Application connectivity
Lucas Carney Ext. 665.7292
Protection Advisor® connectivity
Lucas Carney Ext. 665.7292