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Take control of your policy

With My Account, you can make payments, update account information and beneficiaries - even submit a claim online. If you don't have an account, create yours today!
Protect the ones you love with Trustage Life Insurance

Video: Online Account Overview

Insurance helps take care of you, so you can take care of those you love. Make managing your account easier with TruStage’s new digital dashboard. Creating an online account is quick, easy, and convenient. Go digital - take control of your policy today! 

You are busy and constantly on the go. Use TruStage’s digital dashboard to access your account anywhere, anytime.
If you already have a policy with TruStage, you can access our digital dashboard right away.
TruStage policyowners can access policy information any time of day with a simple log in.
Creating an online login gives you fast access to your account information. Securely manage policies, pay bills, and verify information quickly, so you can get back to enjoying the things that matter most to you.
The first time you log into your TruStage account, you will be asked to provide a few pieces of information to verify your identity.
After your first log-in, you will need your username and password to access account information.
TruStage will also provide a pin code for multi-factor authentication to ensure you are the only person accessing your account.
Just visit anytime you want to log in.
Policyowners will be able to see overviews of ALL their TruStage policies from ONE secure, digital dashboard. To switch between different policies, users will select the policy tab at the top of the screen.
Under each policy, you can view information about the coverage, beneficiaries, and payments.
The Policy Overview section provides details about your policies, including policy type and number, benefit amount, and effective date.
In the Payment Details section, policyowners will find information on the amount due and the due date, as well as payment methods and frequency. There is also an option to turn on automatic payments.
The final section of the digital dashboard is called “Beneficiary Details.” Here policyowners will find information on their designated beneficiaries and the percentage of benefits they are designated to receive.
Insurance helps take care of you, so you can take care of those you love. Make managing your account easier with TruStage’s digital dashboard. Go digital and keep moving!
Creating an online account is quick, easy, and convenient. Take control of your insurance today. Visit to get started.

My Account has you covered

1 Know your policy

How much coverage do you have? When does your policy renew? Use My Account to learn about and manage your policy anytime.

Review and download your Policy Summary
2 Manage payment

Make and schedule payments, update your payment method, or reactivate a lapsed policy with My Account. 

View billing & make payments
3 Update info

My Account makes it easy to manage your information and keep it secure. Now's the time to review your account phone number, mailing address, email address, and security options.

Update personal information
Create account

Frequently Asked Questions

All Online Account FAQs
  • Absolutely. We take protecting your personal information very seriously, and do all we can to ensure your information remains private. Here are some of precautions we take and a little about some of the safeguards we use to keep your information safe:

    • Only employees have access to nonpublic personal information and only on an “as needed” basis.
    • Information we classify as “Restricted” under our Information Handling Procedure (such as your ACH account number) is always protected and stored with encryption.
    • We use Transport Layer Security (TLS) whenever personal information is sent (or “transported”) to us online.

    This secures data against hackers and makes sensitive information, like passwords and credit card numbers, encrypted and unreadable.

  • The policies attached to your online service account will be listed under the 'Welcome' greeting and can be identified by the policy type such as Term Insurance, Whole Life Insurance, Accidental Death and Dismemberment, Zone Income Annuity and Horizon Variable Annuity.

    When you have more than one policy on your account, the first policy listed will automatically display. To display a different policy, select the policy type for that policy.

    There are a few reasons why a policy may not display:

    • The name or other personal information entered doesn't match what we have on record for the owner of the policy.
    • The type of policy you have can't be serviced online. This includes: Universal Life, Supplemental Health and Disability Income.
    • Your policy is not active.
    • You recently purchased a policy that isn't online yet. Try again in 2-3 days.

    If you need help with a policy you own but can't access in your online service account, please call us.

  • Online account password, email address and security options (phone number and email address) can be updated when signing into your online account. For all other information please contact us by phone or mail.
  • Policy phone numbers and addresses can be updated when signing into your online account. For other information, please contact us by phone or mail.