Business Protection News

New & emerging risks

We're happy to present Business Protection News (formerly known as P&C Minute). Every other month, the Corporate Property & Casualty Consultant team will briefly tell you about new and emerging risks, how to use your policy, and much more.

How employee’s insurance and the credit union’s business auto policy work together

This episode of Business Protection News focuses on how the employee’s insurance and the credit union’s business auto policy work together when employees are driving their personal vehicles for credit union business.

In case you missed it

Here are a few resources to provide you with actionable insight and proven risk mitigation guidance to help you stay on top of emerging risks.

Webinars and education

• On-demand webinar — Artificial Intelligence: The good, the bad & the ugly — AI has generated widespread interest and conversation as generative AI tools demonstrate a wide range of personal and professional applications. In this webinar, our risk consultants shared thoughts on how to overcome the challenges in multiple risk categories and harness the power of AI.
  Presentation | Recording

Risk management resources:

Additional resources to help you manage the complex array of ever-changing risks.

• Social engineering fraud employee’s guide — Fraudsters use social engineering tactics, like phishing, SMiSHing, vishing, and impersonation, to succeed by tugging at your basic human instincts to please. These scams look to catch you off-guard, dupe you to comply with instructions from a malicious actor, and get you to act quickly. View fraud employee’s guide
• Member authentication & verification risk overview — Member authentication tools and tactics have evolved over time. But fraudsters continue to successfully impersonate members to carry out fraudulent transactions. View overview²

RISK Alerts:

Recent alerts issued about risks impacting credit unions across the country.

• Social engineering fraud drives increases in account takeovers — Members are being scammed out of their login credentials through social engineering resulting in account takeovers. View alert²
• Post-repossession letters back in the crosshairs of predatory attorneys — Non-compliance with UCC 9 for Notices of Disposition (NOI) and with Notice of Deficiency letters (NOD) continues to be problematic. View alert²

Technology-based programs to manage and streamline day to day requests

We strive to provide your credit union with technology-based programs to manage and streamline your day to day requests which helps to stay on top of demanding verification needs. You can submit Certificate of Insurance requests, add, or change locations, file a claim and so much more online! Smart Forms, more formally known as Online Interactive Forms, is one great feature we offer at TruStage.

Risk management resources to help mitigate risks

There has been a significant increase in fraudulent checks clearing member accounts. This is due in large part to the growing stolen mail problem that is impacting several states.¹ Learn more about risk management resources to help mitigate these risks.