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11/29/2023
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Missed our annual Discovery conference? View the sessions on-demand to help with your strategic planning into 2024.
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Today, consumer preferences are constantly changing. Discover the latest insights and research to help you stay ahead of your member's needs.
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2023 Lending Consumer Preferences Survey
This lending consumer preferences research presents insights into borrower trends and strategic actions for credit union lenders to consider. Read the white paper.
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Multicultural and multigenerational consumer insights
This year’s report is designed to help you understand consumers' multicultural and multigenerational identities and serve them with intentionality.
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Devastating illnesses more common than members think
Help protect your member's financial security with more meaningful protection that may help them navigate challenging times for their overall health and well-being.
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The digital imperative
The digital evolution continues to advance at a dizzying pace. Consumer behavior is telling companies that they want fast, easy and simple solutions.
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The evolution of auto and home insurance in 2018
The biggest trend to watch in 2018 will be continued direct channel growth. And five other trends that will drive the evolution of A&H insurance in 2018.
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Tips to break down barriers and protect more members
Here are the top reasons why simplified underwriting appeals to consumers, and tips on how to create a better overall experience for your members.
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A guy walks into a hardware store…
Credit unions should stop thinking of themselves as being in the “money” business, instead, think of yourself as being in the “experience” business.
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Four steps to simplify and forge deeper connections
It’s crucial to understand the reasons behind consumer behavior, and where it might be headed next. Doing so will help you forge deeper connections with members.
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