Resources for credit union staff
Resources built for credit union staff. Explore program overviews, product reference sheets and FAQs to help support confident, informed member conversations.
Quick resources
Insurance reference sheets
Life Insurance
TruStage® Life insurance is a trusted way credit unions help protect members and their families. It provides a lump-sum benefit to a member's chosen beneficiary to help cover funeral costs, debts, mortgage payments, education, childcare and other everyday needs.
Auto & Home Insurance
The TruStage Auto & Home Insurance Program offers flexible coverage designed to meet members' everyday needs. Customizable auto and home options, competitive pricing and member friendly discounts help protect what members have worked hard to build.
Accidental Death & Dismemberment
Accidental Death & Dismemberment Insurance provides a cash benefit if a member dies in a covered accident. It may also pay benefits for certain accidental injuries, such as the loss of eyesight, hearing, speech or a limb. These funds can help cover expenses while members focus on recovery.
Member frequently asked questions
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TruStage is a financially strong insurance and financial services provider dedicated to helping people build a brighter financial future. With a 90-year history rooted in the credit union movement, TruStage works alongside credit unions, businesses and communities to offer insurance and financial solutions designed to support confident decisions at every stage of life.
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Members receive communications because they belong to a participating credit union that offers TruStage insurance products. Outreach is based on membership information and program eligibility — not random marketing.
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Members can learn more by visiting TruStage's website, reviewing mailed or emailed materials or calling the contact number provided. Staff can also direct members to product information and sample communications.
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TruStage uses member data responsibly to deliver relevant and personalized insurance offers. Data is used to determine eligibility, tailor communications and ensure messages reach members who may benefit. Strong privacy protections are always in place.
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Members can opt-out in the following ways:
- Click the unsubscribe link in TruStage emails
- Call the phone number printed on any mail piece
*Please allow approximately two months for all systems to reflect the change.
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