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Variable Universal Life FAQs

  • Variable universal life insurance is a versatile product which provides both insurance protection and investment opportunities. VUL, like universal life insurance, allows you the flexibility to choose the amount and timing of your premiums, subject to company minimums and IRS maximums. Likewise, you may increase or decrease the death benefit, depending on policy minimums and any underwriting requirements.
  • To determine a policy’s value:
    • Sign-In or Create Account
    • Select 'Account Overview' and view the Policy Overview section for details.

    Please refer to your contract for additional features and benefits.

  • Partial withdrawals cannot be made online at this time. Please call our Customer Care Contact Center for help with your policy.
  • You may be eligible to reinstate your policy by paying past premiums and providing proof of insurability. Please call our Customer Care Contact Center for assistance with your policy.
  • partial withdrawal reduces the cash value of your contract and cannot be repaid.

    • If your policy has a Death Benefit Option 1 – Level, the specified face amount of your contract will be reduced by the amount of the partial withdrawal
    • If your policy has a Death Benefit Option 2 – Changing, the death benefit (specified face amount plus accumulated cash value) is reduced by the cash value withdrawn

    If you take a loan, unpaid loan balances will be deducted from the death benefit payable on your contract.

  • Requests received before 3:00 p.m. CT are processed at market close that day (on a business day), while requests received after 3:00 p.m. are processed at market close of the next business day.

    Delivery methods include: 

    Method Time Charges
    Check sent via U.S. Postal Service Sent the day after the request is processed. Receipt depends on U.S. Postal Service. None
    Check sent via Overnight Delivery Service Sent the day after request is processed. For most areas, you will receive the check the next business day. Some remote areas take 2 business days. $25.00
    Wire to your account Funds will be credited to your account the day after we process your request. We need the name of your financial institution, routing and account numbers, type of account (savings, checking or share draft) and names on the account. $25.00
    Electronic Funds Transfer Funds will be credited to your account within 48 hours (business days) after your request is processed. We need the name of your financial institution, routing and account numbers, type of account (savings, checking or share draft) and names on the account. None


  • To request a change, please print and mail us the completed Service Request form. You can also call our Customer Care Contact Center for help.

    1. Sign-In or Create Your Account
    2. Select Help and Support 
    3. In the Forms section, select Variable Universal Life Forms
    4. Select the Service Form that matches your request 
    5. Complete and mail the form to the address provided on the form
  • To request a change, please print and mail us the completed Service Request form. You can also call our Customer Care Contact Center for help.

    1. Sign-In or Create Your Account
    2. Select Help and Support
    3. In the Forms section, select Variable Universal Life Forms
    4. Select the Service Form that's applicable to your request
    5. Complete and mail the form to the address provided on the form 
  • You can find prospectus and reports by:

    1. Signing in to or creating your account 
    2. Select Help and Support 
    3. Visit the Prospectus and Reports section
    We currently do not provide e-delivery of statements or other documents. Please call our Customer Care Contact Center for additional assistance.
  • It’s when you exchange one type of insurance contract for another similar type, without any tax penalties. The ‘1035’ comes from Section 1035 of the Internal Revenue Code (IRC), which outlines this requirement. When a contract is exchanged under IRC §1035, the gain or loss of the exchanged contract is transferred to the new contract. 

    The following exchange types qualify as tax-free:

     
    FROM: TO:
    Life insurance policy Life insurance policy; nonqualified annuity contract
    Endowment contract Nonqualified annuity contract
    Nonqualified annuity contract Nonqualified annuity contract

     

    The other requirements for non-taxable treatment include:

    • The owner and insured/annuitant on both contracts must be identical
    • The contract being exchanged must be in force. If the contract is maturing, the 1035 exchange request must be signed before the maturity date
    • The existing contract’s value must be exchanged. If cash is received, that remains taxable
  • Forms 1099-INT and 1099-R will be mailed by January 31 for qualifying policies and contracts.