Transcripts for growth leaders page images

First image: Technology adoption by credit union graph

Cloud computing adoption by loan growth – 60 percent
Cloud computing adoption by membership growth – 57 percent
Cloud computing adoption by ROA – 44 percent

API adoption by loan growth – 50 percent
API adoption by membership growth – 53 percent
API adoption by ROA – 30 percent

Advanced data and analytics adoption by loan growth – 40 percent
Advanced data and analytics adoption by membership growth – 49 percent
Advanced data and analytics adoption by ROA – 26 percent

Chatbot, IM or digital assistants adoption by loan growth – 35 percent
Chatbot, IM or digital assistants adoption by membership growth – 36 percent
Chatbot, IM or digital assistants adoption by ROA – 20 percent

Automated loan underwriting using AI adoption by loan growth – 27 percent
Automated loan underwriting using AI adoption by membership growth – 26 percent
Automated loan underwriting using AI adoption by ROA – 17 percent

Intelligent automation adoption by loan growth – 16 percent
Intelligent automation adoption by membership growth – 21 perent
Intelligent automation adoption by ROA – 7 percent

Second image: credit union poll graph

Percent of credit unions that agree with the statement, "My credit union has the ability to pivot and adapt quickly to change."

Loan growth: Top third – 58 percent
Loan growth: Bottom third – 40 percent

Membership growth: Top third – 55 percent
Membership growth: Bottom third – 41 percent

Return on Assets (ROA): Top third – 58 percent
ROA: Bottom third – 46 percent