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  • Benefits for You


    Business Protection Customer Response Center

    Collateral Products

    Compliance Solutions


    Electronic Settlement Department / WebEFT

    800.356.2644 Ext. 6656044, option 2

    Executive Benefits Service Center
    800.356.2644 Ext. 6651035

    Guaranteed Asset Protection

    Loan Application (

    Mechanical Repair Coverage


    MEMBER'S CHOICE® Payment Protection Services

    800.356.2644, Ext. 6652000

    Retirement Services


    Risk & Compliance Solutions

    TruStage® Final Arrangements & Preplanning Solutions
    Preplanning Solutions Agent and Client Support: 800.533.2220, ext. 4157230
    Preplanning Solutions US Final Expense – American Memorial Life Insurance: 800.621.7162
    Preplanning Solutions US Prearranged Funeral – American Memorial Life Insurance: 800.533.2220
    Preplanning Solutions Canada Customer Care – TruStage Life of Canada: 888.977.3752

    TruStage Insurance Program

    Verification for Employment and Income
    To obtain employment, salary or social service information, please visit; Company Code: 24009

    Wealth Management Solutions - Investors

    Wealth Management Solutions - Advisors

  • We recommend starting with one of our online claims portals.  If you have more questions or know who you need to talk to, you can find specific phone numbers and fax information here.


    Bond, Business Auto, Collateral Protection, Cyber & Security Incident, Management & Professional Liability, Plastic Card, and Property & Business Liability

    844.337.5828 | 608.231.7900 (fax)

    Collateral Protection

    800.557.8955 | 800.949.0551 (fax)

    Credit Disability, Credit Life, Debt Protection, Group Mortgage Protection/Home Mortgage Protection, and Loan Protection/Life Savings

    800.621.6323 | 855.726.2513 (fax)
    Inquiries from credit unions:
    Inquiries from members:

    Guaranteed Asset Protection (GAP) and Mechanical Repair Coverage (MRC)

    888.557.8955 | 800.949.0551 (fax)

    Individual Life & Health, Disability Income, Hospital Accident Plan, and Accidental Death and Dismemberment

    800.779.5433 | 608.236.8030 (fax)

  • Contact our sales team for industry expertise and solutions tailored to meet your business's needs.
  • If you'd like to speak to someone directly involving technical difficulties with our website; for example, signing in, password reset, site navigation, or site security, contact Web Support at 800.962.5465. (option 1 for password reset)
  • While we have several locations both throughout the U.S. and internationally you can find our corporate headquarters is located in Madison, Wisconsin.


    5910 Mineral Point Road

    Madison, WI 53705