Give us a call
Call our number for general inquiries.
Send us a message
Email our general support team here.
Additional ways to contact us
Benefits for You
Business Protection Customer Response Center
877.509.2089Electronic Settlement Department / WebEFT
800.356.2644 Ext. 6656044, option 2
Executive Benefits Service Center
800.356.2644 Ext. 6651035
Guaranteed Asset Protection
Loan Application (loanliner.com)
Mechanical Repair Coverage
MEMBER'S CHOICE® Payment Protection Services
800.356.2644, Ext. 6652000
Risk & Compliance Solutions
TruStage® Final Arrangements & Preplanning Solutions
Preplanning Solutions Agent and Client Support: 800.533.2220, ext. 4157230
Preplanning Solutions US Final Expense – American Memorial Life Insurance: 800.621.7162
Preplanning Solutions US Prearranged Funeral – American Memorial Life Insurance: 800.533.2220
Preplanning Solutions Canada Customer Care – TruStage Life of Canada: 888.977.3752
TruStage Insurance Program
Verification for Employment and Income
To obtain employment, salary or social service information, please visit www.vaultverify.com; Company Code: 24009
Wealth Management Solutions - Investors
Wealth Management Solutions - Advisors
We recommend starting with one of our online claims portals. If you have more questions or know who you need to talk to, you can find specific phone numbers and fax information here.
Bond, Business Auto, Collateral Protection, Cyber & Security Incident, Management & Professional Liability, Plastic Card, and Property & Business Liability
844.337.5828 | 608.231.7900 (fax)
800.557.8955 | 800.949.0551 (fax)
Credit Disability, Credit Life, Debt Protection, Group Mortgage Protection/Home Mortgage Protection, and Loan Protection/Life Savings
Guaranteed Asset Protection (GAP) and Mechanical Repair Coverage (MRC)
888.557.8955 | 800.949.0551 (fax)
Individual Life & Health, Disability Income, Hospital Accident Plan, and Accidental Death and Dismemberment
800.779.5433 | 608.236.8030 (fax)
Contact our sales team for industry expertise and solutions tailored to meet your business's needs.
If you'd like to speak to someone directly involving technical difficulties with our website; for example, signing in, password reset, site navigation, or site security, contact Web Support at 800.962.5465. (option 1 for password reset)
While we have several locations both throughout the U.S. and internationally you can find our corporate headquarters is located in Madison, Wisconsin.
5910 Mineral Point Road
Madison, WI 53705