Contact information
Give us a call
Call our number for general inquiries.
Send us a message
Email our general support team here.
Additional ways to contact us
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Benefits for You
Business Protection Customer Response Center
800.637.2676Collateral Products
800.557.8955Compliance Solutions
800.356.5012CuneXus
877.509.2089Electronic Settlement Department / WebEFT800.356.2644 Ext. 6656044, option 2
Executive Benefits Service Center
800.356.2644 Ext. 6651035Guaranteed Asset Protection
888.557.8955Loan Application (loanliner.com)
800.962.5465Mechanical Repair Coverage
MEMBER'S CHOICE® Payment Protection Services
800.356.2644, Ext. 6652000
Retirement Services
Risk & Compliance Solutions
800.637.2676TruStage® Final Arrangements & Preplanning Solutions
Preplanning Solutions Agent and Client Support: 800.533.2220, ext. 4157230
Preplanning Solutions US Final Expense – American Memorial Life Insurance: 800.621.7162
Preplanning Solutions US Prearranged Funeral – American Memorial Life Insurance: 800.533.2220
Preplanning Solutions Canada Customer Care – TruStage Life of Canada: 888.977.3752TruStage Insurance Program
800.428.3932Verification for Employment and Income
To obtain employment, salary or social service information, please visit www.vaultverify.com; Company Code: 24009Wealth Management Solutions - Investors
800.369.2862Wealth Management Solutions - Advisors
888.435.7737 -
We recommend starting with one of our online claims portals. If you have more questions or know who you need to talk to, you can find specific phone numbers and fax information here.
Bond, Business Auto, Collateral Protection, Cyber & Security Incident, Management & Professional Liability, Plastic Card, and Property & Business Liability
844.337.5828 | 608.231.7900 (fax)
Collateral Protection
800.557.8955 | 800.949.0551 (fax)
Credit Disability, Credit Life, Debt Protection, Group Mortgage Protection/Home Mortgage Protection, and Loan Protection/Life Savings
800.621.6323 | 855.726.2513 (fax)
Inquiries from credit unions: paymentprotectionclaims@trustage.com
Inquiries from members: members.claims@trustage.com
Guaranteed Asset Protection (GAP) and Mechanical Repair Coverage (MRC)
888.557.8955 | 800.949.0551 (fax)
Individual Life & Health, Disability Income, Hospital Accident Plan, and Accidental Death and Dismemberment
800.779.5433 | 608.236.8030 (fax)
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Contact our sales team for industry expertise and solutions tailored to meet your business's needs.
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If you'd like to speak to someone directly involving technical difficulties with our website; for example, signing in, password reset, site navigation, or site security, contact Web Support at 800.962.5465. (option 1 for password reset)
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While we have several locations both throughout the U.S. and internationally you can find our corporate headquarters is located in Madison, Wisconsin.
Headquarters
5910 Mineral Point Road
Madison, WI 53705