Online one-time payments are currently unavailable
You are able to mail in payment during this service disruption
Customers will not lose coverage due to inability to make a payment during this service disruption. We’re currently unable to mail a bill or confirm the total past due amount. If you still would like to mail in a payment, please include your policy/certificate number on the check or money order.
If you’re unsure of your policy/certificate number the following are examples of policy numbers.
Accidental Death and Dismemberment
123-1234 A1234567
012-2345 G1234567
Life and Health
21MC1234567
41JV1234567
51LC1234567
51000123456
0600001234567
Still unsure where to find your policy/certificate number?
Mail a payment
Accidental Death and Dismemberment
CMFG Life Insurance Company
PO Box 4651
Carol Stream, IL 60197-4651
Accidental Death and Dismemberment payments of New Jersey based Credit Unions
CMFG Life Insurance Company
PO Box 4652
Carol Stream, IL 60197-4652
Life and Health
CMFG Life Insurance Company
PO Box 4650
Carol Stream, IL 60197-4650
Annuity and Variable Universal Life
CMFG Life Insurance Company
2000 Heritage Way
Waverly, IA 50677
Frequently asked questions
For most up to date information about the outage visit the Individual outage page.