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2025 Annual report

Brighter financial futures, built together

We're guided by the principles that have shaped us from the start — helping people build confidence in their financial decisions at every stage of life.

A family plays flag football in their front yard.
Terrance Williams, President & CEO, Company Profile Image

A message from President & CEO Terrance Williams

Dear partners and stakeholders,

2025 marked a year of reflection and celebration as we honored our 90 year anniversary. That milestone speaks to the enduring strength of our mission and the trust placed in us by millions of customers and thousands of partners. The "people helping people" principle that has anchored us since 1935 remains our compass for the path forward.

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Our impact, measured in results

Our strong financial position reflects disciplined management, a long-term focus and the ability to respond and invest as needs evolve.

Financial highlights

90+ years

of experience creating access to financial services

$60M+

invested in our communities since 1967

$160M

invested in the credit union movement over the past five years — $32M of that in 2025 alone

93%

of credit unions choose to partner with us

$2.6B

benefits paid

3.6M

customer interactions

$36.1B

assets under management

42M

consumer relationships protected¹

People helping people

We act with integrity every day, focusing on what matters most so we can make a meaningful difference in the communities where we live and work.

  • During an unprecedented time of food insecurity in our local communities, we joined local food banks to feed families and invested in initiatives that strengthen food access, demonstrating our commitment to people helping people.
  • We partnered with nonprofit and community organizations to expand access to resources, mentorship and services strengthening financial well-being and economic mobility in our communities.
  • We mobilized employees to give back through local and national service initiatives, contributing time and talent to causes that matter — from mentorship and education to community giving and outreach.

Community impact

A group of TruStage employees smile as they volunteer in their local community.

Company highlights

Selected stories reflect how our people, insights and partnerships translate our purpose into meaningful impact.

Shining stories

90 years of trust, partnership and impact

A nearly century-long legacy of partnering with credit unions to protect people, earn trust and deliver value in a changing financial landscape.

Simplifying protection in a digital-first lending world

TruStage® is embedding protection into digital lending experiences, helping credit unions and other lenders serve borrowers with greater ease, speed and confidence.

Momentum that protects more families

Independent industry recognition noting our credibility, scale and commitment to delivering meaningful outcomes for those we serve.

Excellence rooted in our values

Our values are more than words — they drive outcomes that others notice.

Equality 100 Logo

Corporate Equality Index

Building an LGBTQ+-inclusive workplace propels everyone forward. We're proud to be one of the 534 companies on the Human Rights Campaign's Corporate Equality Index that scored 100% this year. 
Disability Index Logo

Disability Index

We're building an inclusive financial industry. TruStage earned a top score on the Disability Index for advancing disability inclusion.
Forbes 2026 Best Insurance Companies award Logo

Forbes America's Best Insurance Companies 2026²

We continue to advance industry excellence, earning a place on the Forbes America's Best Insurance Companies list for the fourth consecutive year.

Executive Leadership Team

The TruStage executive leadership team gathers for a group photo.

Standing:

Pat Lawicki, Chief Information Officer
Jon Winderman, Chief Financial Officer
Terrance Williams, President & CEO
Kirby Wenger, Chief of Staff
Chris Copeland, Chief Business Officer
Greg Holman, Chief Administrative Officer

Sitting:

Paul Barbato, Chief Legal Officer
Linda Nedelcoff, Chief Strategy & Human Resources Officer
Amy Cameron, Chief Investment Officer
Tammy Schultz, Chief Sales & Marketing Officer

Explore the annual report

 

Download consolidated financial statements

Leadership vision and direction

Our CEO shares perspective on where we're headed, what's guiding our decisions and how we're positioning TruStage for the future.

CEO message

A snapshot of our financial strength

A view of our financial performance, stability and ratings that support confidence in our long-term outlook.

Financial highlights

Community impact in action

How we live our values by showing up with communities where we live and work through service, investment and shared commitment.

Community impact

Stories of progress and innovation

A closer look at how our team is making a difference and honoring the promises we make.

Shining stories