Claims

Claims

Life

New

Claims can be submitted using the link below. Most pre-outage Life claims are expected to be paid by the end of next week, with remaining claims requiring additional documentation. Processing and payment capabilities continue to expand. Processing times may be longer than normal.

Claims

Accidental Death & Dismemberment

New

Claims can be submitted using the link below. Most pre-outage AD&D claims are expected to be paid by the end of next week, with some claims requiring additional documentation before payment can be completed. Processing capabilities continue to expand, and processing times may be longer than normal.

Claims

Annuities

Beneficiaries can submit new death claims through the annuity outage hub at the link below. Our ability to process and pay claims is actively being restored.

Claims

Executive Benefits

Claims support remains available through our third-party solution partners. Most claims-related activities continue to operate through established partner processes.

Claims

Payment Protection

New

Claims for Credit Insurance, Debt Protection, and GAP products can be submitted using the link below. Claims continue to be accepted and processed, and review of GAP claims submitted after July 11 has begun as additional claims capabilities are restored.

Claims

Payment Guard

Claims can be submitted at the link below. Claims are being accepted and processed as capabilities continue to be restored.

Claims

Mechanical Repair Coverage

Mechanical Repair Coverage claims remain fully available through Assurant's established claims process. Customers should continue following normal claim procedures.

Claims

Bond Suite

Claims can be submitted at the link below. Customers with active claims should continue working with their claims representative.

Claims

Brokered Commercial Products

Claims for our brokered commercial products, including Cybersecurity Protection remain fully available through the carrier's normal claims process. Customers should continue working directly with their carrier, agent, or broker for claims support.