TruStage is actively investigating a cybersecurity attack
Current status
Status: Investigating
Last Updated: August 7, 2026 | 11:42 AM CT
Customers may experience difficulty accessing account information, completing transactions or submitting requests online.
Our commitment
- We take the security of our systems and the information entrusted to us seriously.
- Our priority is to restore systems in a safe, secure and responsible manner.
- As we learn more, we will provide additional updates as appropriate.
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Frequently asked questions during the outage
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Because this was a particularly broad attack on our network and systems, we rebuilt parts of our infrastructure. We are now bringing systems and applications back online and anticipate that the majority of key processes will be operational by mid-August.
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At this stage, it would be premature to draw conclusions about the scope or impact of the incident, including whether any data may have been accessed. We do not want to speculate or get ahead of the facts and will provide additional information as we can.
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We understand that situations like this can raise questions and concerns. As our understanding of the situation evolves, we will communicate appropriately.
Please reference these specific pages for the updates and frequently asked questions.
TruStage Wealth Management Solutions