The organization continues to restore systems following a recent cybersecurity attack. While significant progress has been made, some services remain unavailable as we work to restore operations safely and securely. Thank you for your patience. Learn more
TruStage recovery status and online resources
TruStage® continues to make progress in its recovery and restoration efforts following the cybersecurity attack identified on July 11. Because this was a particularly broad attack on our network and systems, we are rebuilding parts of our infrastructure so systems can be brought back safely, rather than simply turned back on.
Recovery status updates
Claims
Claims submission
Partially available
Claims processing
Partially available
Claims payout
Partially available
Policy/contract servicing
Servicing one time payments
Partially available
Servicing recurring payments
Partially available
Servicing manage policy/contract
Partially available
Servicing cancel policy/contract
Partially available
Disbursements
One time withdrawal
Partially available
Recurring withdrawals
Partially available
Surrenders
Partially available